Frequently Asked Questions about eSIM

The eSIM (Embedded Subscriber Identity Module) is a digital SIM card embedded in the mobile device, which means it does not require a physical card to function.

The eSIM stores the information of the mobile network operator directly on the device. You can download compatible operator profiles and remotely

eSIM allows you to quickly and easily switch mobile network operators without the need to change the physical SIM card. It also enables the use of multiple operator profiles on a single device.

An increasing number of mobile devices are compatible with eSIM, including smartphones, tablets, smartwatches, and other connected devices. However, it is important to verify the specific compatibility of each device.

The activation process for an eSIM varies depending on the operator and device. In general, you should follow the instructions provided in the guide you will receive by email.

Yes, eSIM allows you to switch mobile network operators when traveling to another country. You can acquire a local eSIM profile to take advantage of local rates and services.

If you lose or change your eSIM device, you can transfer the eSIM profile to a new compatible device. You can also deactivate the eSIM previously linked to the lost device.

eSIM uses advanced security technology to protect your data. Additionally, since there is no physical card that can be lost or damaged, eSIM offers an additional layer of security.

Yes, you will need an internet connection to download the eSIM profile and activate it on your device.

Yes, the eSIM can be used in unlocked phones. However, you need to ensure that your device is compatible with eSIM technology.

Yes, eSIM allows you to store and use multiple operator profiles on a single device. You can switch between profiles according to your needs.

eSIM uses a minimal amount of energy and should not have a significant impact on the battery life of your device.

Yes, eSIM is increasingly being used in devices such as smartwatches, fitness trackers, and other Internet of Things (IoT) devices. This allows these devices to connect to mobile networks independently.

Some devices allow for simultaneous use of an eSIM and a physical SIM card, giving you the flexibility to use two different operator plans on a single device.