Install and activate your eSIM on iPhone
Install your HOLASIM eSIM a few hours before your trip,
and activate it during your flight or upon arrival at your destination.
Select “Install with QR” if you have the code on another device to scan it.
Select “Install Manually” if you cannot scan the QR code.
Install and activate your eSIM on SAMSUNG
Select “Install with QR” if you have the code on another device to scan it.
Select the device on which you will perform the installation.
Install your HOLASIM eSIM a few hours before your trip,
and activate it during your flight or upon arrival at your destination.
Select “Install Manually” if you cannot scan the QR code.
Select “Install with QR” if you have the code on another device to scan it.
Select the device on which you will perform the installation.
Install your HOLASIM eSIM a few hours before your trip,
and activate it during your flight or upon arrival at your destination.
Select “Install Manually” if you cannot scan the QR code.
Select the device on which you will perform the process
Learn step by step
Before starting the QR code installation, it's important to know:
- You need to have the QR code on another screen or device to scan it with your phone’s camera.
- Make sure you have a stable internet connection during this process.
- Please note that the QR code can only be scanned once.
- Do not remove the eSIM from your device as you will not be able to use it again.
Let's start together
Open your email
On a different device than the one you'll use for installation, open your email and look for the message from HOLASIM with the QR code.
If you haven't received your code,
contact us
Scan the QR code
Open the camera on the iPhone where you will install the eSIM and scan the code. You can also go to Settings › Cellular data › Add eSIM to scan the code from there.
Follow the steps of installing your iPhone
Scanning the code will start the Installation process. Use the guide. which we share with you below for step-by-step setup.
eSIM installation guide with QR code
01.Install your data plan
The installation process will start automatically when you scan the QR code on your iPhone.
Click on Continue
02. Mobile configuration completed
Your plan has now been installed.. Click on Done
03. Label your data plan
Give your new Holasim line a name to identify it. For example: “Holasim Spain”.
Click on Continue
04. Choose your default line
Select the “Primary” option to continue using your number to receive messages and calls.
Click on Continue
05. iMessage and FaceTime
Select the “Primary” option to continue using your number for iMessage and FaceTime.
Click on Continue
06. Mobile data
Select the “Secondary” option. (HOLASIM)..
Keep “Allow Mobile Data Switching” turned off to avoid additional roaming charges.
Click on Continue
07. Contactos
Si aparece este paso, selecciona Principal como “línea preferida”.
Toca Listo para finalizar.
01.Install your data plan
The installation process will start automatically when you scan the QR code on your iPhone.
Click on Continue
02. Mobile configuration completed
Your plan has now been installed.. Click on Done
03. Label your data plan
Give your new Holasim line a name to identify it. For example: “Holasim Spain”.
Click on Continue
04. Choose your default line
Select the “Primary” option to continue using your number to receive messages and calls.
Click on Continue
05. iMessage and FaceTime
Select the “Primary” option to continue using your number for iMessage and FaceTime.
Click on Continue
06. Mobile data
Select the “Secondary” option. (HOLASIM)..
Keep “Allow Mobile Data Switching” turned off to avoid additional roaming charges.
Click on Continue
07. Contactos
Si aparece este paso, selecciona Principal como “línea preferida”.
Toca Listo para finalizar.
Before starting the manual installation, it is important that you know:
- Manual installation codes can only be used once.
- Make sure you have a stable internet connection during this process.
- Do not remove the eSIM from your device as you will not be able to use it again.
Let's start together
Open your email
Open “Settings” on your iPhone
Go to Settings › Cellular Network, tap “Add eSIM” or “Add data plan”, and select “Use QR code”
Follow the installation steps on your iPhone
eSIM Installation Guide
01. Go to Settings
Once there, click on “Mobile Data”, then “Add eSIM” or “Add Data Plan” and select “Use QR Code”.
Finally, click on “Enter Details Manually”
02. Add your data plan
Now it’s time to copy and paste the SM-DP + address and Activation
Code into the corresponding field.
Click on Next
03. Install your data plan
Your iPhone will show you your new data plan.
Press “Continue” and wait for your plan to be installed (this can
take a few minutes).
04. Label your data plan
Give your new Holasim line a name to identify it.
For example: “Holasim Spain”.
Click on Continue
05. Choose your default line
Select the “Primary” option to continue using your number
to receive messages and calls.
Click on Continue
06. iMessage and FaceTime
Select the “Primary” option to continue using your number for
iMessage and FaceTime.
Click on Continue
07. Mobile data
Select the “Secondary” option. (HOLASIM).
Keep “Allow Mobile Data Switching” turned off to avoid additional
roaming charges.
08. Contacts
If you come across this step, we recommend selecting “Primary” as your “Preferred Mobile Data
Plan” so that you do not lose information from other SIMs or eSIMs you have installed.
01. Go to Settings
Once there, click on “Mobile Data”, then “Add eSIM” or “Add Data Plan” and select “Use QR Code”.
Finally, click on “Enter Details Manually”
02. Add your data plan
Now it’s time to copy and paste the SM-DP + address and Activation
Code into the corresponding field.
Click on Next
03. Install your data plan
Your iPhone will show you your new data plan.
Press “Continue” and wait for your plan to be installed (this can
take a few minutes).
04. Label your data plan
Give your new Holasim line a name to identify it.
For example: “Holasim Spain”.
Click on Continue
05. iMessage and FaceTime
Select the “Primary” option to continue using your number for iMessage and FaceTime.
Click on Continue
06. iMessage and FaceTime
Select the “Primary” option to continue using your number for
iMessage and FaceTime.
Click on Continue
07. Mobile data
Select the “Secondary” option. (HOLASIM).
Keep “Allow Mobile Data Switching” turned off to avoid additional
roaming charges.
08. Contacts
If you come across this step, we recommend selecting “Primary” as your “Preferred Mobile Data
Plan” so that you do not lose information from other SIMs or eSIMs you have installed.
Learn step by step
Before starting the QR code installation, it's important to know:
- You need to have the QR code on another screen or device to scan it with your phone’s camera.
- Make sure you have a stable internet connection during this process.
- Please note that the QR code can only be scanned once.
- Do not remove the eSIM from your device as you will not be able to use it again.
Let's start together
Open “Settings” on your device
Tap “Connections” and enter the “SIM Manager”. Then tap “Add eSIM” to begin the installation process.
Open your email
On a different device than the one you'll use for installation, open your email and look for the message containing the QR code.
If you haven't received your code, please, contact us
Scan the QR code and follow the steps
Scan the code we sent to your email and follow the on-screen instructions to install your eSIM. When you arrive at your destination, follow the activation instructions to connect to the internet.
eSIM installation guide with QR code
01. Settings
Go to Settings and check that you have a stable connection (WiFi or mobile data).
02. SIM Administrator
En Conexiones, abrí el Administrador de SIM para acceder a las opciones de instalación.
03. Add your eSIM
In eSIM Cards, select “+ Add eSIM” to begin.
04.Installation options
Select “Scan service provider QR code”.
Have the QR code printed or on another device.
05. Scan the QR code
Place the code in the box on the screen and wait a few seconds until the plan is detected.
06. Add your mobile plan
Press “Add” to add it to your device.
07. Label
You can change the name of your eSIM.
We suggest calling it, for example, “HOLASIM Europe”.
01. Settings
Go to Settings and check that you have a stable connection (WiFi or mobile data).
02. SIM Administrator
En Conexiones, abrí el Administrador de SIM para acceder a las opciones de instalación.
03. Add your eSIM
In eSIM Cards, select “+ Add eSIM” to begin.
04.Installation options
Select “Scan service provider QR code”.
Have the QR code printed or on another device.
05. Scan the QR code
Place the code in the box on the screen and wait a few seconds until the plan is detected.
06. Add your mobile plan
Press “Add” to add it to your device.
07. Label
You can change the name of your eSIM.
We suggest calling it, for example, “HOLASIM Europe”.
Before starting the manual installation, it is important that you know:
- Manual installation codes can only be used once.
- Make sure you have a stable internet connection during this process.
- Do not remove the eSIM from your device as you will not be able to use it again.
Let's start together
Open your email
Look for the message containing your Android activation code that we sent you when you made your purchase.
If you haven't received this code, please, contact us
Open “Settings” on your device
Tap “Connections” and enter the “SIM Manager”. Now tap “Add eSIM” to begin the installation process.
Follow the installation steps
Select “Scan service provider QR code” and tap “Enter activation code.” Follow the steps displayed on your device.
eSIM Installation Guide
01. Settings
Go to Settings and check that you have a stable connection (WiFi or mobile data).
02. SIM Manager
Search for SIM Manager in Connections to access the installation.
03. Add your eSIM
In eSIM Cards, select “+ Add eSIM”
04. Installation options
Select “Scan service provider QR” and have the manual information from the email handy.
05. Add manually
Tap “Enter activation code” below the box.
06. Enter the code
Copy the manual installation code from the email and press “Continue”.
07. Add the plan
Once detected, press “Add” to save it.
08. Label your plan
You can rename it to “HOLASIM Europe” or any destination you prefer.
01. Settings
Go to Settings and check that you have a stable connection (WiFi or mobile data).
02. SIM Manager
Search for SIM Manager in Connections to access the installation.
03. Add your eSIM
In eSIM Cards, select “+ Add eSIM”
04. Installation options
Select “Scan service provider QR” and have the manual information from the email handy.
05. Add manually
Tap “Enter activation code” below the box.
06. Enter the code
Copy the manual installation code from the email and press “Continue”.
07. Add the plan
Once detected, press “Add” to save it.
08. Label your plan
You can rename it to “HOLASIM Europe” or any destination you prefer.
Open Settings › Cellular network
Go into your iPhone settings and select Cellular Network.
Select your HOLASIM line
Toca la línea que configuraste con tu eSIM HOLASIM.
Activate “Data Roaming”
Swipe to activate data roaming.
This will allow your HOLASIM eSIM to connect to the mobile network of the country you are in.
Open “Settings”, go to “Connections” and then enter SIM Manager
Under “Preferred SIMs”, tap mobile data and select your new HOLASIM eSIM
Go back to “Connections” and enter “Mobile networks” and turn on “Data roaming” to activate your eSIM.
¡Ready!
Your plan is now activated and you can use your data.
How do you know your eSIM is active?
How do you know your eSIM is active?
You can check in two ways:
01. Verify that the signal icon on your iPhone has at least one bar.
02. Go to Settings › Cellular data, select your HOLASIM line, and confirm that the “Data roaming” option is activated.
Do you need help?
Our HOLASIM team is available 24/7 via chat to assist you every step of the way.
Because at HOLASIM, connecting with the world should be as simple as saying hello.
